Helping small and medium businesses establish and grow scalable solutions for capturing customer insights.
Kaufman Research & Insights
Customized strategies for your research needs.
Customer Satisfaction
As a business, you already know that listening to your customers is important. But if you’re collecting feedback via a free text form on your website or jotting down notes after calls, it’s time to set up a process.
We’ll partner to create a listening strategy that provides deeper insights and data driven actionability.
I’ll help you design and build a solution that can grow with your business.
Market Research
Maybe you want to measure your brand awareness or brand perception. Maybe you want to launch a new product or service and need help with product features, positioning, or messaging. Or maybe you’re ready to start testing some creative or advertising before you go live.
But if you’ve never conducted market research before, this process can be daunting! Too often, non-researchers are tasked with research functions and don’t know the best methodology for the task.
Together we’ll build a plan, put it into place, and I’ll be there every step of the way sharing my expertise.
OUR MISSION
We make market research and customer insights accessible to all businesses
